Terms and conditions:

Thanks for the reservation quote and please pay attention to the following hotel conditions:

Check-in from 14:00 to 22:00
Check-out until 11:00h (11 a.m.)
The Hotel HGH d.o.o. or Hotel Prelog reserves the right to charge the accommodation for late cancellation of the reservation, up to 50% of the reservation price if it is not canceled 30 days before the arrival date; or in full if it does not expire 7 days before the arrival date.
A valid credit card number is required as a guarantee for your reservation.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

PETS
With the exception of Guide Dogs, pets are not allowed.

If you would like to change or upgrade your reservation please contact us at e-mail: recepcija@hotel-prelog.com. Please note that you may be charged for your cancellation in accordance with the cancellation policy.
Early check-in -on request.
Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
The content of the website is provided for information purposes only.
Room prices on request.
For any questions related to the property, you can contact Hotel Prelog directly on: +385 40 379 700 or at recepcija@hotel-prelog.com
The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.

 

Cancellation policy

The reservation is kept valid until 24:00 hrs, on the day of arrival or according to pre-arranged conditions.
The cancellation policy will be applied to all cancellations made up to 48 hours before your date of arrival.
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.